Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.
We may collect the following types of personal information:
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
In addition, when you apply for a job or position with us we may collect certain information from you (including your name, contact details, working history and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract. As our employee, we may also collect certain information from you in connection with your employment relationship with us.
Certain privacy and data protection legislation (including, for example, the Privacy Act 1988 (Cth) in Australia) contains certain exemptions in relation to certain acts undertaken in relation to employee records and related bodies corporate. Where appropriate we make use of relevant exemptions in that legislation.
We endeavour to collect your information directly from you. However, in some circumstances we may collect your information from third parties, such as your employer or contracting organisations, a service provider or from a publicly available record.
We may collect, hold, use and disclose your personal information for our business operations and activities, including for the following purposes set out in the table below.
In certain circumstances, we may collect, hold, use and disclose personal information of individuals who are in the European Union in a manner that means that the General Data Protection Regulation (Regulation (EU) 2016/679) applies. Where that is the case, we do so for the applicable lawful bases set out in the table below.
|Why we collect, hold, use and disclose personal information||Lawful basis (for purpose of the GDPR)|
|To enable you to access and use our services and to access and use our website||For our legitimate interests in being able to provide our services as requested.|
|To operate, protect, improve and optimise our services, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing||For our legitimate interests in operating our business efficiently and effectively|
|To send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you||Your consent (if given to us) Performance of a contract with you|
|To send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting||Your consent (if given to us)|
|To administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners||Your consent (if given to us)|
|To comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties||Compliance with our legal obligations For our legitimate interests in enforcing our contractual and legal rights|
|To consider your employment application and to administer your employment relationship with us||Performance of a contract with you Compliance with our legal obligations For our legitimate interests in operating our business efficiently and effectively|
Where permitted under relevant privacy and data protection legislation, we may also use and disclose your personal information for any purposes (secondary purposes) related to any of the purposes above which would be reasonably expected in the circumstances.
We collect personal information about you in order to provide our services to you and so that we may contact you to obtain your instructions in relation to our services. If you do not provide this personal information to us, we may not be able to provide our services or perform our services to the same standard.
In addition, when you apply for a job or position with us, we collect your personal information so we can assess whether job applicants are qualified to work with us, to support and manage our relationships with our staff, and comply with our legal requirements. If you don’t provide us with your personal information, you may not be able to work with us.
We may send you direct marketing communications and information about our products and services.
This may take the form of emails in accordance with relevant legislation (including, in Australia, the Spam Act 2003 (Cth) and the Privacy Act). You may opt-out of receiving marketing materials from us by using the opt-out function contained within these emails.
We will store your personal information for so long as we continue to provide our services to you (or to the business that employs or engages you as a contractor, if applicable). After this time, we will continue to store your personal information to the extent required by any law applicable to our business or for compliance and risk management purposes. We will delete or de-identify your personal information when it is no longer necessary or required to be kept.
We may collect personal information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
When you submit your information to LAVO and opt-in consent, you consent to:
We may hold your personal information in either electronic or hard copy form.
We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. For example, we ensure that all payment and credit card information is only held according to the Payment Card Industry Data Security. Furthermore all staff personal information we retain is password protected and accessible only by select senior management personnel.
However, we cannot guarantee the security of your personal information, particularly any information that is transmitted over the internet.
If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
The transfer of personal information in such circumstances will be undertaken with your consent.
Where we process any personal information on the basis of any consent given by you, you have the right to withdraw your consent at any time by giving notice to us (which you can do using our contact details set out below). We will give effect to your withdrawal of consent promptly and will cease any processing that you no longer consent to, unless we have another lawful basis for that processing. The withdrawal of your consent will not affect the lawfulness of any processing that occurred prior to the date that you notified us that you were withdrawing your consent.
You also have a right to data portability, which is the right in certain circumstances to request a copy of your personal information in a structured, commonly used and machine-readable format and to transmit this data to another data controller.
You may also request that we erase any personal information that we hold about you which is no longer necessary for any of the purposes that we collected it for, which you have withdrawn your consent in respect of or processing which you are allowed under the General Data Protection Regulation to object to. We will comply with such requests unless we are permitted or required by law to retain that information. You also have the right to object to our processing of personal information in certain circumstances, including where we process personal information based on our legitimate interests.
You can also request that we restrict our processing activities in some circumstances. If you make such a request in those circumstances, then we will continue to store your personal information but will not otherwise process your personal information without your consent or as otherwise permitted by law.
You have a right to lodge a complaint in respect of our processing of your personal information with the data protection supervisory authority in the member state of the European Union that you ordinarily reside or work in.
Level 9/120 Sussex St, Sydney NSW 2000
(02) 9264 9889
Effective: 27 October 2020
All residential and business images have been provided with consent from DM2 Architecture Pty Ltd.)
DM2 is a Brisbane based boutique Architecture firm which specialises in architecture, interior design, client representation and facilities management.
Images have been taken by award winning architectural photographer Scott Burrows.
Business Images supplied include:
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